Refund policy
Return & Refund Policy
We strive to ensure that every order meets your expectations. Should you wish to return an item, please review the following policy:
Returns
- Returns are accepted within 14 days of delivery.
- All returned items must be in original, unused condition, with intact packaging.
- To initiate a return, please contact us with your order number and a brief explanation of the reason for return.
Return Shipping
- The customer is responsible for all return shipping costs.
- We recommend using a trackable shipping method, as we cannot be held liable for items lost during return transit.
Restocking Fee
- A 20% restocking fee will be applied to all returns.
- Original shipping charges are non-refundable.
Refunds
- Upon receipt and inspection of the returned item(s), a refund—minus the restocking fee—will be issued to the original method of payment.
- Please allow 5–10 business days for the refund to be processed and reflected in your account, depending on your payment provider.
Should you have any questions or require assistance, please do not hesitate to contact us via our Contact Page.